About the Episode

In this episode, Andrew Loos, owner of Heartland Cremation and Burial Society joins me. Loos shares his journey into the funeral business, starting the family-owned enterprise at 24. Listeners will gain insights into the challenges of running a 24/7 operation, balancing work and personal life, advice for new entrepreneurs, emphasizing mentorship, strategic spending and navigating industry consolidation.

Andrew Loos is the owner of Heartland Cremation & Burial Society in Kansas City, Missouri. Celebrating its 20th anniversary this year, Heartland is recognized for providing some of the most innovative funeral & cremation customer experiences in the industry. 
 
In 2010, Andrew founded Cremation Consulting. Over the past decade, he has coached many of America’s fastest-growing cremation brands, sharing his expertise and insight to help them thrive. 
 
Andrew resides in Lee’s Summit, Missouri, with his wife, Elizabeth. They have a daughter, Isabelle, who also lives in Kansas City. Andrew holds a Bachelor of Science degree in Public Relations from Northwest Missouri State University.