About the Episode
In today’s business world, it’s tempting to overlook toxic behaviors in high performers. But culture expert Pam Nemec explains that a strong company culture is key to long-term success and sometimes letting go of a “star” is necessary. Pam shares her insights on balancing individual performance with organizational culture, drawing from her own experience with a toxic high performer. This episode challenges you to rethink what drives success and how to foster an environment where employees thrive.
Pam Nemec
Brand Culture Expert and Speaker
Pam Nemec, is a brand culture expert and speaker. Her thought leadership around Brand Culture via HR and Brand Communications has led to recruiting, retaining, and caring for over 50,000 employees and connecting with millions of customers over the course of her 25-year career, where she ultimately served as the head of HR, Brand Communications & Culture for Whataburger, a multi-billion-dollar Texas based restaurant brand.
She has been widely recognized for blazing a trail in social media, public relations, employee communications, and human resources, merging them in ways that are innovative, resulting in high employee engagement, increased retention, and admired brand culture.
Under her leadership, her team successfully connected brand sentiment with immense ROI, engaging hundreds of millions of customers and tens of thousands of employees. Pam spearheaded widely successful digital recruitment campaigns, launched a digital newsroom, led award winning social media efforts, and built communication systems to protect and promote their sought-after culture.
All of this resulted in loyal employees and fanatical customers. Her initiatives and insights have been featured in national media outlets such as USA Today, QSR, Nations Restaurant News and Texas Monthly, to name a few.
Pam knows that a business can only be as good as the internal cohesion and satisfaction of its employees, hence her drive and continued advocacy for building communication systems that protect and promote the employee and customer experience. Pam speaks and consults on her proprietary model Remarkable from the Inside Out: 8 Steps to Building an Unbeatable Brand.
Are you connecting or confusing? You’ve got a clear vision and big goals, but is your team fully on board? Answer 12 questions to see if you’re truly connecting—or if your message is getting lost along the way.
