Rewards and recognition are like religion. If you practice your beliefs once or twice a year, it doesn’t impact your behavior. It’s the same with reward systems for employees. If the only raise your employees receive is tied to company performance metrics that are reported on once a year, you’ve done nothing but mask a cost-of-living adjustment in merit-based pay.

Wondering how home mortgage payment decisions factor into your larger financial strategies? I was able to share my perspective with Cheryl Winokur Munk of the Wall Street Journal.

I had a chance recently to talk with Ronda Lee of Business Insider about the pros and cons of group life insurance.

On today’s walk, I thought I would talk about the value of mentorship. And in my career, I’ve had the opportunity both to be a mentor and a mentee. And regardless of the role I was in, I found that the information that I got from that relationship was invaluable.

A mentor is someone who shortens your professional learning curve by sharing advice based on their experience facing situations you are facing or will face down the road. The right mentor can help you become a seasoned leader, faster.

It’s one of the jobs of any business leader to create a nurturing and inspiring workplace. Still, doing so is easier said than done.

Are you a transactional or a relationship business? Both are great models of business, but operate in drastically different ways.

People often forget about the experience a customer has with their brand or business after they’ve left the office or completed a sale. But acquisition is just the beginning. Successful businesses keep in touch with their customers and continue to provide value after the first transaction is over.

I had a chance to give an interview with Charlie Katz of Authority Magazine on the topic of highly effective leadership during challenging times — here’s our conversation.

In this video, I ask what is your brand? And if you don’t like the brand that you stand for, how do you go about changing it?

In uncertain times, the most important thing you can do for your personal brand is to be consistent. Consistency breeds certainty, which builds a foundation of trust between you and your customers.

There’s a lot of social upheaval right now and a lot of room for businesses to step up and demonstrate corporate social responsibility in a way they haven’t been challenged to before. And that can create a difficult situation for businesses to navigate successfully.